How to File a Complaint

If you have a complaint about a North San Diego County REALTORS® member, we want to hear about it. We take our duties seriously as a local association and uphold our members to the highest standards of integrity and professionalism.

As of January 1, 2023, a Code of Ethics Citation System was implemented, and we began accepting Anonymous Complaints.

To file an anonymous complaint, the alleged conduct must fall within the North San Diego County REALTORS® Code of Ethics Citation Schedule (123 KB)

When a formal complaint or an anonymous complaint is filed, the Grievance Committee will review the complaint to determine if it falls within the Code of Ethics Citation System.  Should the complaint fall within the Code of Ethics Citation System, a citation will be issued to the Respondent.  The Grievance Committee has the authority to forward the complaint on to a full due process hearing if it is determined that the complaint has alleged conduct above and beyond what is specified within the Code of Ethics Citation System.  The Grievance Committee may also dismiss the complaint if it is determined that there appears to be no violations of the REALTOR® Code of Ethics.  Click here to review North San Diego County REALTORS® Code of Ethics Citation Policy (109 KB).

If You File a Complaint

Include a narrative description of the circumstances and facts surrounding the complaint, being as specific as possible. Attach copies of all relevant documents such as listing and sales contracts, letters, etc., labeling these as Exhibit 1, etc.  By doing so, the Grievance Committee can obtain a more accurate depiction of the complaint.

You may file a complaint by using any of the following options:

Online Submissions (You will be able to upload your supporting documents directly to the forms)

• Click here to file a complaint online using our Interactive Disciplinary Complaint Form
• Click here to file an Anonymous Disciplinary Complaint

Email or Paper Submissions

• Click  pdf here (656 KB) to download the Disciplinary Complaint Form

If you email your complaint packet, please email your complaint and supporting documents to This email address is being protected from spambots. You need JavaScript enabled to view it..

If you would like to mail in your complaint packet and supporting documents, please mail to:
North San Diego County REALTORS®
Attn: ProStands Department
1903 Wright Pl., Ste. 120
Carlsbad, CA  92008

Our Professional Standards Team can be reached at 760-597-5170 or This email address is being protected from spambots. You need JavaScript enabled to view it.. 


Additional Resources: