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Starting March 10th we will be offering a Professional Standards Training Series. In order to meet the requirement to join the Professional Standards Committee, all 5 courses within the series must be completed. 

Course 1(March 10^th at 10 a.m.):  The System of Enforcement   
This course will take you through the inception of the  Code of Ethics, a break down of the Code of Ethics and provide an overview of the Professional Standards System. 
 
Course 2 (March 17^th at 11 a.m.):  CRMLS Rules Overview and Citation Review Requests 
This course will go through the most common MLS rule violations, the Clear Cooperation Policy and the Citation Review Request process. 
 
Course 3 (March 24^th at 1 p.m.):  Grievance Committee Functions 
The Grievance Committee determines whether a complaint, on its face, merits a formal Hearing on the matter by a Professional Standards Committee Panel. This course will teach you how to analyze complaints to determine if a due process hearing is warranted. 
 
Course 4 (April 2^nd at 10 a.m.):  Professional Standards Hearing Panels 
The Professional Standards Committee provides Ombudsman services, hears complaints in matters of ethics and conducts mediation and arbitration hearings.  This course will take you through the ethics and arbitration hearing processes, hearing panel duties and etiquettes, and how to provide Ombudsman services. 
 
Course 5 (April 7^th at 10 a.m.):  Board of Director Reviews and the Presiding Officer’s Role 
The Board of Directors are the appellate body for the Association’s Professional Standards Program.  This course will take you through the Original Presiding Officer’s role in Review Hearings and the appeals process. 
 
To register for these course visit www.nsdcrealtors.com.  
For more information contact Jennifer Soto at 760-597-5170 or email This email address is being protected from spambots. You need JavaScript enabled to view it.  

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