**This is the Webinar/Zoom Registration**

Brokers and Office Managers: Learn how to handle disputes between Salespersons, Buyers, and Sellers.
All Members who attend can become a North San Diego County REALTOR® mediator!

What's in it for you?

• How to handle disputes that may arise out of transactions within your own office

• Strategies for dealing with difficult people and situations

• How to break down conflict issues

• How to stay calm and collected during difficult times

Session 1:  July 20, 2023, 1:00 pm - 4:00 pm 

Session 2:  July 21, 2023, 9:00 am - 12:00 pm

Where: 
REALTOR® Hub on the 5
1903 Wright Pl., Ste. 120
Carlsbad, CA 92008

and

Online on Zoom

Webinar/Zoom Registration Fee: 
Members - $60.00                                     
Non-Members: $75.00
Current NSDCR Mediators: FREE

Instructor:  Elizabeth Miller-Bougdanos
Elizabeth Miller-Bougdanos is currently an attorney in private practice. She was Senior Counsel in the Corporate Legal Department of the California Association of REALTORS® (“C.A.R.”) for over 20 years. During her tenure at C.A.R., she worked on REALTOR® legal and business matters, advising C.A.R., local Associations, MLSs and the real estate industry on a variety of broker, MLS and online data, licensing, intellectual property, privacy, antitrust, Code of Ethics, contractual and corporate matters. She oversaw the State’s legal and policy program on the MLS and published Model MLS and Bylaws documents and legal articles. She was a frequent speaker on these issues.

*This is the In-Person Registration**

Brokers and Office Managers: Learn how to handle disputes between Salespersons, Buyers, and Sellers.
All Members who attend can become a North San Diego County REALTOR® mediator!

What's in it for you?

• How to handle disputes that may arise out of transactions within your own office

• Strategies for dealing with difficult people and situations

• How to break down conflict issues

• How to stay calm and collected during difficult times

Session 1:  July 20, 2023, 1:00 pm - 4:00 pm 

Session 2:  July 21, 2023, 9:00 am - 12:00 pm

Where: 
REALTOR® Hub on the 5
1903 Wright Pl., Ste. 120
Carlsbad, CA 92008

and

Online on Zoom

Webinar/Zoom Registration Fee: 
Members - $60.00                                     
Non-Members: $75.00
Current NSDCR Mediators: FREE

Instructor:  Elizabeth Miller-Bougdanos
Elizabeth Miller-Bougdanos is currently an attorney in private practice. She was Senior Counsel in the Corporate Legal Department of the California Association of REALTORS® (“C.A.R.”) for over 20 years. During her tenure at C.A.R., she worked on REALTOR® legal and business matters, advising C.A.R., local Associations, MLSs and the real estate industry on a variety of broker, MLS and online data, licensing, intellectual property, privacy, antitrust, Code of Ethics, contractual and corporate matters. She oversaw the State’s legal and policy program on the MLS and published Model MLS and Bylaws documents and legal articles. She was a frequent speaker on these issues.